What if I don’t see my college or university listed?
If you do not see your college or university listed in our drop down menu, please contact us at firstname.lastname@example.org and let us know the name of your school. We will be happy to respond with your specific school's pricing for all the frames we offer.
How do I know my diploma will fit in the frame I purchase?
All of our diploma frames will fit the current undergraduate diploma issued from your university. If you have a Masters or PhD level degree, contact us and we will be happy to accommodate our frame size and pricing to your specific needs.
Do I send you my diploma after I purchase a frame?
All of our frames include an easy open back for simple do-it-yourself insertion. In addition, all diploma frames include simple to follow instructions.
When should I expect to receive my frame after it has been ordered?
All diploma frames are specifically made for each and every customer. Your order will ship within 3 – 5 business days. Our standard method of shipping is UPS Ground, meaning you will have your frame within two weeks of placing your order.
What if my diploma frame arrives damaged?
In the unfortunate occurrence that your diploma frame arrives damaged, please contact us and we will replace your frame with a new one. We will also issue a “call-tag” to have the damaged frame picked up at your doorstep.